Back to PlantToken

Privacy Policy

Last Updated: December 7, 2024

Table of Contents

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Information Sharing and Disclosure
  • 5. Cookies and Tracking Technologies
  • 6. Data Security
  • 7. Data Retention
  • 8. Your Privacy Rights
  • 9. International Data Transfers
  • 10. Third-Party Services
  • 11. Children's Privacy
  • 12. Blockchain and Wallet Data
  • 13. Changes to This Policy
  • 14. Contact Information

1. Introduction

Welcome to PlantToken ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website planttoken.live-website.com and use our services related to the PlantToken cryptocurrency offering.

Your privacy is important to us. This policy describes our practices concerning the collection, use, and disclosure of information that you may provide via our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not access or use our services.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Email address, name, and contact details when you register or subscribe to our services
  • Transaction Information: Details about your token purchases, including payment amounts and transaction history
  • Communication Data: Information you provide when contacting us through email, forms, or customer support
  • Marketing Preferences: Your choices regarding marketing communications and newsletter subscriptions

2.2 Information Collected Automatically

  • Website Usage Data: Pages visited, time spent on site, click patterns, and navigation behavior
  • Device Information: IP address, browser type, operating system, device identifiers, and screen resolution
  • Performance Data: Website loading times, error logs, and system performance metrics
  • Referral Information: Sources that directed you to our website, including search engines and referring websites

2.3 Blockchain and Wallet Information

  • Wallet Addresses: Public blockchain addresses used for transactions
  • Transaction Records: Public blockchain transaction data and smart contract interactions
  • Wallet Connection Data: Information about connected wallets (MetaMask, Coinbase Wallet, etc.)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Operations

  • Process and facilitate token purchases and transactions
  • Maintain and improve our website functionality and performance
  • Provide customer support and respond to inquiries
  • Send transaction confirmations and important service updates

3.2 Legal and Compliance

  • Comply with applicable laws, regulations, and legal requirements
  • Implement anti-money laundering (AML) and know-your-customer (KYC) procedures
  • Prevent fraud, unauthorized transactions, and security breaches
  • Respond to legal requests and protect our rights and interests

3.3 Communications

  • Send newsletters and marketing communications (with your consent)
  • Provide updates about PlantToken developments and token sale progress
  • Notify you of changes to our services, terms, or policies

3.4 Analytics and Improvements

  • Analyze website usage patterns and user behavior
  • Improve our services, features, and user experience
  • Develop new products and services
  • Generate statistical and analytical reports

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

  • Payment Processors: Third-party payment services like Coinbase Commerce for transaction processing
  • Technology Partners: Hosting providers, analytics services, and technical infrastructure providers
  • Customer Support: Third-party platforms used to provide customer service

4.2 Legal Requirements

  • When required by law, regulation, or legal process
  • To comply with government requests or court orders
  • To protect our rights, property, or safety, or that of others
  • To prevent or investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Important: Any third parties we share your information with are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than providing services to us.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

5.2 Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5.3 Third-Party Analytics

We may use third-party analytics services (such as Google Analytics) to analyze website usage and improve our services. These services may use cookies and similar technologies to collect information.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data transmission and storage using industry-standard encryption protocols
  • Access Controls: Restricted access to personal information on a need-to-know basis
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Staff Training: Regular privacy and security training for our team members

6.2 Blockchain Security

While blockchain transactions are secure and immutable, please note that:

  • Blockchain data is public and permanently recorded
  • We cannot modify or delete blockchain transaction records
  • You are responsible for securing your private keys and wallet access

Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

7.1 Retention Periods

We retain your personal information for different periods based on the purpose:

  • Account Information: As long as your account is active or as needed to provide services
  • Transaction Records: For at least 7 years to comply with financial regulations
  • Marketing Communications: Until you unsubscribe or withdraw consent
  • Website Analytics: Typically 24-38 months for statistical analysis

7.2 Data Deletion

We will delete or anonymize your personal information when:

  • It is no longer necessary for the purposes it was collected
  • You withdraw your consent and no other legal basis applies
  • You exercise your right to erasure (where applicable)
  • Legal retention periods expire

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

8.1 General Rights

  • Access: Request information about how we process your personal data
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to processing of your personal information for marketing purposes

8.2 GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to restriction of processing
  • Right to data portability
  • Right to lodge a complaint with supervisory authorities

8.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within the timeframe required by applicable law.

Note: Some rights may be limited by legal obligations or legitimate interests. We will explain any limitations when responding to your request.

9. International Data Transfers

9.1 Cross-Border Processing

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

9.2 Safeguards

When we transfer your information internationally, we ensure appropriate safeguards are in place:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by competent authorities
  • Certification schemes and codes of conduct
  • Other legally recognized transfer mechanisms

10. Third-Party Services

10.1 External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

10.2 Integrated Services

We integrate with various third-party services:

  • Wallet Providers: MetaMask, Coinbase Wallet, and other cryptocurrency wallets
  • Payment Processors: Coinbase Commerce and other payment services
  • Analytics Services: Website analytics and performance monitoring tools

Please review the privacy policies of these third-party services as they may collect and use your information according to their own policies.

11. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 18 without parental consent, we will take steps to remove such information.

Age Verification: By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into agreements.

12. Blockchain and Wallet Data

12.1 Public Nature of Blockchain

Please be aware that blockchain transactions are publicly visible and permanently recorded. This includes:

  • Wallet addresses involved in transactions
  • Transaction amounts and timestamps
  • Smart contract interactions
  • Token transfers and balances

12.2 Wallet Connection Data

When you connect your cryptocurrency wallet to our platform:

  • We may store your wallet address for transaction purposes
  • Connection data is used to facilitate token purchases
  • We do not have access to your private keys or wallet contents
  • You maintain full control over your wallet and funds

12.3 Privacy Implications

Due to the transparent nature of blockchain technology, consider that:

  • Transaction history may be publicly traceable
  • Wallet addresses may be linked to your identity
  • We cannot delete or modify blockchain records

13. Changes to This Privacy Policy

13.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

13.2 Notification of Changes

When we make material changes to this Privacy Policy:

  • We will update the "Last Updated" date at the top of this policy
  • We may send you a notification via email or website notice
  • For significant changes, we may request your consent

13.3 Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PlantToken Privacy Team

Email: privacy@planttoken.com

Website: planttoken.live-website.com

Response Time: We aim to respond to all privacy inquiries within 30 days

For urgent privacy matters or data protection officer inquiries, please mark your email as "URGENT - Privacy Request"

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